AIPSNET Solutions

1. Click on 'Change Password' under the 'Site Management' header in Cpanel. 2. Enter your existing password where it says “Old Password:”. 3. Enter your new password where it says “New Password:". 4. Enter it again to confirm where it says “New Password (again)”. 5. Click on the “Change your password now!” button.

You can login to Cpanel with the url that is in your Welcome email: http://servername.hostname.com/cpanel/ or, if your domain has propagated, you can use: http://www.yourdomain.com/cpanel/

Cron jobs run scheduled commands at specific times. The Cron Jobs tool in cPanel is helpful for setting up automated maintenance and other unmanned server duties. To create a cron job: Log into cPanel. In the Advanced section, click Cron Jobs. Under Cron Email, make sure the current email address is valid. If not, enter a new, valid email and click Update Email. You will receive an email after the cron job has finished. Under Add New Cron Job, use the Common Settings drop-down menu to choose from a list of regularly used intervals; or set the frequency of your cron job by using the drop-down box next to each time unit. Common settings range from every minute to once a year. In the Command field, enter the desired command. Click Add New Cron Job. Your cron job will then be execute a file at a certain time, date and repetition, according to the settings you selected. Remove or Edit a Cron Job: To remove or edit a cron job: In the Advanced section of cPanel, click the Cron Jobs icon. Scroll down to the last section called Current Cron Jobs. Find the cron job you wish to edit or delete. Under Actions, for the appropriate cron job, click either Edit or Delete.

Sometimes you find the website hosted with us inaccessible, and there is no update on our Status page about the server issues. More than that, you are not able to access cPanel and webmail. The links http://serverIP/cpanel and http://cpanel.domain.com are displaying an error message Server connection timed out. What is happening? Most likely, your external IP address was blocked by Firewall. Firewall is a set of devices designed to protect networks from unauthorized access while permitting legitimate communications to pass. Due to security reasons, we have installed Firewall on our servers, too. Automatic firewall blocks are created for a certain external IP address from which unauthorized access attempts were noticed by the Firewall monitoring program. In case of 20 failed login attempts from your IP address, it gets temporarily blocked for 10 minutes. If more failed login attempts are detected during this period, the IP gets blocked permanently. If the server detects 15 failed login attempts from different IP addresses, this account will be temporarily locked for 5 minutes. So, if you find yourself not being able to connect to the website, cPanel and webmail from a certain computer, most likely, you have triggered the Firewall rules. Please contact our Support department and we will be glad to assist you.